Ordering a report, start to finish.
Whether you'd rather email us, call, or check out online, here's exactly what happens at every step — what to send us, what it costs, and when your report lands in your inbox.
24-hour response
Every email or enquiry gets a reply from an analyst within one business day.
PDF & Excel formats
Published reports are delivered as searchable PDF, with data tables in Excel.
Card, wire & invoice
Pay by card at checkout, or arrange bank transfer / PO for larger orders.
Secure by default
Payment details are encrypted in transit; we never store card numbers.
Pick how you want to reach us.
All three channels lead to the same place — an analyst confirming your order — so choose whichever fits how your team already works.
Send your requirements to our order desk with the report name and your business details. An analyst replies within 24 hours, and can also answer questions before you buy.
Telephone
Talk it through live with a customer support executive — good for urgent orders, or when you'd rather confirm details out loud than over email.
Online checkout
The fastest route for published reports: pick your license on the report page and check out directly — no waiting on a reply before payment.
Buy it now, or ask first — either way works.
There's no wrong door here. Some people know exactly what they need and check out immediately; others want a preview or a tweak before they commit. Both paths end with your analyst confirming the order.
1. Select a price & purchase direct
Already know the report and license you want? Pick your license type on the report page, click "Buy Now," and complete payment at checkout. This is the fastest route — no waiting on a reply before you get your report.
2. Sample request or custom request
Want to see the report first, or need it scoped differently — extra countries, segments, or a different forecast window? Use "Request Free Sample Report" or "Request Customization" on the report page, and an analyst will follow up with pricing and timeline before you pay.
Five steps, from finding a report to opening the PDF.
This is exactly what happens whether you order online or by email — only the middle step changes.
Search or browse to the report you need.
Use Industry Reports to browse by sector, or search by keyword if you already know the topic. Each report page opens with the market size, growth forecast, and a full table of contents so you can confirm it covers what you need before buying.
Pick Single, Multi, or Corporate User.
Scroll to "Select Licence Type" on the report page. Each tier controls how many people at your organization can access the report — see the comparison further down this page if you're not sure which one fits your team.
Click "Buy Now" to open secure checkout.
This takes you straight to a checkout page pre-filled with your report and license. If you'd rather not pay online yet, click "Inquiry Before Buying" instead and an analyst will follow up to arrange invoicing.
Add your billing info and complete payment.
Fill in your name, company, billing/delivery address, and contact number, then complete payment by card. For wire transfer or purchase-order billing, email or call us first and we'll set up the order manually.
Receive it straight to your inbox.
Published reports land as a PDF (plus Excel data tables) at your registered email within 3–5 working days. Custom research ships by the deadline your analyst confirmed.
Three licenses, priced by how many people will use the report.
Pricing shown for an example report (FBI 19714). Prices vary slightly by report — the license structure itself is the same across every title.
For one reader
- Licensed to one named individual
- Full PDF report + Excel data tables
- Not for internal redistribution
- Best for analysts & individual researchers
For a team
- Shared across up to 5 named users
- Full PDF report + Excel data tables
- Freely shareable within one department
- Best for project or research teams
For the whole company
- Enterprise-wide access, no user cap
- Full PDF report + Excel data tables
- Shareable across all subsidiaries
- Best for larger organizations
Bulk Report Order
Ordering several reports at once — across a sector, a set of regions, or an internal research programme — gets you a discount off standard list pricing, on top of the convenience of one order. Tell us the titles (or the topics, if you haven't picked exact reports yet) and how many licenses each team needs, and an analyst will put together a single consolidated quote with your bulk discount already applied.
Volume discount
The more reports or licenses in one order, the bigger the discount off standard pricing.
One invoice
A single PO or wire transfer covers the whole order, however many reports it includes.
Coordinated delivery
All reports in the order are scheduled to arrive together, or in the sequence you choose.
What to include if you're emailing your order.
Checkout collects this automatically — but if you're ordering by email, include these five things so we don't need to follow up before starting your order.
Requestor details
Name, company name, designation, and a contact number.
Address
Registered address, plus billing address if it differs.
Payment mode
Card, wire transfer, or purchase order — whichever your finance team uses.
Report name
The exact title of the report, ideally with its report ID (e.g. FBI 19714).
Special requirements
Any customization, added segments, extra countries, or deadlines tied to this order.
How your report actually arrives.
Everything happens by email — no portals to log into, no separate download link to track down. Here's exactly what lands in your inbox, and when.
Order confirmation
The moment payment clears, you get an automatic email confirming your report, license type, and invoice — your record that the order is in.
The report itself
Published reports are emailed as a searchable PDF to your registered address, with an Excel workbook of the underlying data tables included alongside it.
Custom or bulk orders
Custom research and bulk orders follow the delivery schedule your analyst confirms up front, since scope and volume both affect turnaround time.
Ordering, answered.
Can I ask questions before I buy?
Which license should I buy?
Can I pay by bank transfer or purchase order?
How long does delivery actually take?
Can I request a free sample first?
What if I need the report customized?
Related policies & resources.
Custom Research
Commission a bespoke study scoped to your exact market and questions.
View custom research →